Location or Property Company Phone Cnt Number (If available) * Priority High Normal Low Computer Operating System (XP Home or Pro, Vista Home or Business * Type of Issue * Internet Printing Share Files user (New, Permissions, Email) Other Category (System, Printing, Network or other) Computer Printer Network User - (I.e. User modifycation) Other Employee Name * Employee Email Description of Main Issue Attemped already (Reboot, etc.)